Frequently Asked Questions About Spa Flow
Chair Massage
Your massage therapist will arrive with a massage chair, disposable face rest covers, sanitizing supplies for the chair and their hands. As well room aromatherapy and relaxation music.
Table Massage
Massage Table, Massage Lotion/Oils, Relaxation Music. Please provide your own sheets, a pillow case and small blanket (optional). One fitted and one flat sheet are great and any size will work.
Massage tables require at least 9 x 11 ft per table
Chair Yoga & Meditation - Each participant will will need a chair
Yoga - Participants must provide their own Mats
Corporate Chair Massage, Yoga & Meditation
Payment is due at the completion or your appointment. You will receive an invoice once your appointment is confirmed. Credit card payments can be made online. Company checks are net 15 days and can be mailed to our company office.
Table Massage, Private Chair Massage, Private Yoga & Meditation
A Credit card is required to confirm your appointment, no funds are held. You will receive an invoice once your appointment is confirmed. Payments are charged at completion of appointment. A 50% deposit is required at time of scheduling, remaining balance is charged 24hours prior to appointment time.
Chair Massage
48 hours notice is required for appointment cancelations or edits. 100% of your payment is due for any appointments cancelled with less than 48 hours notice. There is no penalty for cancellation due to extreme weather conditions.
Table Massage
100% of your payment is due for any appointments cancelled with less than 24 hours notice. There is no penalty for cancellation due to extreme weather conditions.
Corporate Chair Massage
Leaving a gratuity for your therapist is up to your discretion. Tipping is not expected or required, however it is appreciated.
Table Massage
Tipping is customary. 15-20% is typical. You may tip your therapist directly via cash or electronic payment.